Privacy Policy
Last Updated: November 15, 2025
1. Introduction
Welcome to AussieTrek ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any content, functionality, and services offered through our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Subscribe to our newsletter
- Request information or assistance
- Participate in surveys or promotions
- Comment on blog posts or contribute to our community section
This information may include your name, email address, postal address, phone number, and other contact or identifying information you choose to provide.
2.2 Automatically Collected Data
When you visit our website, we may automatically collect certain information about your device and usage patterns. This includes:
- Technical information such as your IP address, browser type and version, time zone setting, operating system, and platform
- Information about your visit, including the pages you view, the links you click, duration of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
- Information collected through cookies, web beacons, and other tracking technologies
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website's offerings
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
- Customize the content and advertisements you see
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Types of cookies we use:
- Essential cookies: Necessary for the website to function properly
- Functionality cookies: Allow us to remember choices you make and provide enhanced features
- Analytics cookies: Help us understand how visitors interact with our website
- Advertising cookies: Used to deliver advertisements relevant to you and your interests
5. Third-Party Services
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
We may use third-party service providers to help us operate our website, such as:
- Google Analytics (for website analytics)
- Social media platforms (for content sharing and community features)
- Payment processors (for handling any transactions)
- Email marketing services (for newsletter distribution)
These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Data Security
The security of your data is important to us. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access, update, or delete the information we have on you
- The right of rectification – the right to have your information corrected if it is inaccurate or incomplete
- The right to object – the right to object to our processing of your personal data
- The right of restriction – the right to request that we restrict the processing of your personal information
- The right to data portability – the right to receive a copy of your personal data in a structured, machine-readable format
- The right to withdraw consent – the right to withdraw your consent at any time where we relied on your consent to process your personal information
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Phone: +61 2 8765 4321
Postal address: 123 Sydney Street, Sydney, NSW 2000, Australia